Refund policy

At AmaziGlow, your satisfaction is our priority. We are committed to delivering products that meet the highest quality standards. While we stand by every item we sell, we understand that issues can arise. Please see below for our refund policy.

**Damaged Products:**

Should you receive a product that is damaged in transit, we ask that you contact us immediately. All damages must be reported within 48 hours upon receipt of your order. Please provide us with detailed information and photographic evidence of the damage.

Once your claim is reviewed and verified, we will issue a full refund for the product or, if you prefer, dispatch a replacement.

**Delivery Issues:**

If you encounter delivery issues or if your order has not arrived within the expected timeframe, please get in touch directly with the shipping courier. Once products leave our warehouse, the shipping courier is responsible for the safe and timely delivery of your order.

**Other Returns:**

Due to the nature of our skincare products, AmaziGlow does not offer refunds or exchanges for reasons other than damage that occurred during shipping. This ensures all our customers receive products of the highest quality that are safe and hygienic.

We appreciate your understanding and support in these matters. If you have any concerns about your order, we encourage you to contact our customer service team who are always ready to assist you.

Thank you for choosing AmaziGlow, where your skin's health is our mission.